Shipping Policy

Basic Rules

Packages are generally dispatched on the same day of payment reception and are shipped via DHL, TNT or Postal Services with tracking number and drop-off with signature. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and final destination of the shipment. Boxes are amply sized and your items are well-protected.

You will receive an e-mail with the tracking number of your package on the same day of the shipment.

The shipping charge is based on the weight of the product. For multiple products ordered, the store programme adds up the weight of all the units ordered and charges a single delivery fee. Thus, a customer who orders three products weighting 200g, 250g and 400g is charged for a single delivery fee of a consignment weighing more than 500g but less than one kg. The customer is not charged for three different consignments weighing less than 500gms each.

DHL Express and Road Service

DHL is a division of Deutsche Post DHL, a worldwide logistics firm linking more than 220 countries and territories worldwide. DHL ships 7 million items around the world every day. With 40 processing centers around the world, DHL is competitive for international shipping. The transit time for delivery in DHL Express is 48 hours.

Track your shipment: https://www.dhl.com

TNT Express and TNT Economy

TNT Express N.V. is an international courier delivery services company with headquarters in Hoofddorp, Netherlands. The firm has fully owned operations in 63 countries and delivers documents, parcels and pieces of freight to over 200 countries.The transit time for delivery is 48 hours.

Track your shipment: https://www.tnt.com

CTT Expresso

CTT Correios is the Portuguese national postal services with express delivery services in Europe and some parts of the world. The transit time for delivery is 5 days.

Tracking: https://www.ctt.pt/feapl_2/app/open/tools.jspx?tool=0&lang=01