Privacy Policy

Basic Rules

HHO Plus Lda. complies with The General Data Protection Regulation (GDPR) (EU) 2016/679, which governs data protection and privacy for individuals within the European Union (EU) and the European Economic Area (EEA).

This Privacy Policy outlines how HHO Plus collects, uses, and safeguards any personal information you provide when using this website. We are committed to protecting your privacy, and any data you share with us will be handled securely and in accordance with this policy.

HHO Plus Lda. may update this Privacy Policy periodically. We encourage you to review this page regularly to stay informed of any changes. This policy has been in effect since May 2018.

What we collect

We may collect the following information: name, contact information including email address, adress information such as postcode and country and other information relevant to customer surveys and/or offers.

What we do with the information we gather

We collect this information to better understand your needs and provide improved services, particularly for shipping purposes. We may also use the information to enhance our products and services or to periodically send promotional emails about new products, special offers, or other content we believe may interest you, using the email address you provided.

Security

We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial measures to safeguard the information we collect online.

Use of your personal information

Your personal information is used exclusively on our website. We do not sell, distribute, or share your data with third parties. However, we may use your information to send you promotional updates about our products that we believe may interest you—never about third-party offerings.

If you believe that any information we hold about you is incorrect, incomplete, or if you wish to have it deleted, please contact us at (+351) 244 697 116 or email info@hhoplusgas.com as soon as possible. We will promptly correct or remove your data as requested.

How we use cookies

Cookies are small files stored on your computer's hard drive that help improve your browsing experience. When you agree to their use, cookies allow websites to analyze traffic and recognize returning visitors. This enables web applications to personalize their functionality based on your preferences.

We use traffic log cookies to identify which pages are visited most frequently. This helps us analyze website traffic and enhance our content to better meet customer needs. The data collected is used solely for statistical analysis and is then removed from our system.

Overall, cookies enhance your experience by helping us understand what content is most useful to you. They do not give us access to your computer or any personal information beyond what you choose to share.

You have the option to accept or decline cookies. Most browsers accept them by default, but you can modify your settings to disable cookies if you prefer. However, disabling cookies may limit certain features of the website.

Secure payments

We use PayPal.com as our authorized online payment provider, ensuring secure transactions for all purchases. Every step of the payment process is conducted through encrypted connections to protect your data.

When placing an order, PayPal.com may request certain personal details, such as your name, address, email, and payment information. PayPal.com and HiPay.com each have their own Privacy Policies outlining how your data is processed and safeguarded.

All personally identifiable and non-identifiable information collected during transactions is securely stored on restricted database servers, ensuring maximum protection.